A process that fits your team
A simple ask, at the right moment, by text or email, that your staff can follow without extra work.
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Reviews and reputationReviews decide who gets the call
People compare you with two other businesses and pick on reviews. AI assistants lean on them too. We help you earn more of them consistently and handle the ones that need a careful reply.
What we handle
- A review request process your team will actually use
- Replies to new reviews, good and bad
- Monitoring across Google, Yelp, and Facebook
- Reporting on rating and review growth
Why it matters
A great business with eleven reviews loses to an average one with two hundred
Most owners know they should ask for reviews. It slips, because the job gets finished and everyone moves on. Six months later a competitor with worse service has five times the reviews and gets the call.
The fix is a routine, not a campaign. A short, consistent process that fits how your team already works, plus replies that show prospective customers how you handle things when something goes wrong.
What is included
What is included
Steady review growth, and a plan for the hard ones.
Professional replies
Every review answered in your voice, including the difficult ones, since prospects read the replies closely.
Monitoring
We watch Google, Yelp, and Facebook so nothing sits unanswered for weeks.
Reviews that mention your services
Guidance on prompts that lead customers to mention what they hired you for, which helps both rankings and AI answers.
Platform rules
Yelp and Google have strict, different rules about asking. We keep you on the right side of them.
Reporting
Rating, review count, and pace tracked month to month, next to your competitors.
How it works
A steady monthly rhythm
Set it up properly once, then work it every month and report honestly.
Step 1
Baseline
We look at your current rating, review pace, and what customers say, plus how you compare locally.
Step 2
Set up the ask
A short request flow your team can run without thinking about it.
Step 3
Reply and monitor
We handle responses and flag anything that needs your input.
Step 4
Report
Monthly numbers, plus themes worth knowing about from what customers are writing.
Questions
Common questions
If yours is not here, ask us in the form below.
Can you remove a bad review?
No, and nobody legitimately can. Platforms only remove reviews that break their rules. What we can do is reply well and bury it with newer, better ones.
Is it against the rules to ask for reviews?
Asking is fine on Google. Yelp explicitly discourages it. Offering payment or discounts for reviews breaks the rules everywhere and can get your listing penalized, so we never do it.
How many reviews should I be getting?
Enough to stay ahead of the businesses you compete with, and steadily rather than in bursts. A sudden pile of reviews looks suspicious to both platforms and customers.
Do reviews really affect AI answers?
Yes. When AI assistants recommend local businesses they lean heavily on review volume, rating, and what reviews actually say.
Who writes the replies?
We do, in your voice, and you can approve them. Anything sensitive comes to you first.
Works best with
Pair it with the rest
These services feed each other. Most clients run two or three together.
Free 30 day trial
Rank on Google and AI search, free for 30 days
No contract. No purchase needed. We start by checking what Google, Google Maps, ChatGPT, Claude, Gemini, and Google AI show about your business, then get to work on your rankings.